Terms and conditions

Terms and conditions

Cancellation and prepayment policies

Flexible – 14 days

  • The guest can cancel free of charge until 14 days before arrival. The guest will be charged 50% of the total price if they cancel in the 14 days before arrival. If the guest doesn’t show up they will be charged the total price.
  • No prepayment is needed.


  • The guest will be charged the total price if they cancel at any time.
  • The guest will be charged a prepayment of the total price at any time.

Children & extra beds

  • All children are welcome.
  • All children under 2 years stay free of charge for children’s cots/cribs.
  • There is no capacity for extra beds in the room.
  • The maximum number of children’s cots/cribs in a room is 1.

Other policies

Do you hold an amount on your guests’ credit cards prior to arrival to make sure their cards are valid? Set your pre-authorisation preferences to help your guests understand and reduce the risk of cancellation.

Please note: Pre-authorisation is not the same as prepayment. Prepayment is when the guest is charged in advance, pre-authorisation is just a hold on their credit card.

Guest payment options

You accept the following credit cards: Visa, Euro/Mastercard

You don’t allow guests to pay online with their preferred payment method.

House rules 

  • Smoking is not allowed.
  • Pets are allowed on request. Charges may apply.
  • Parties/events are allowed.
  • There are no set quiet hours.